Time For Some Spring Cleaning…

Simplicity… it’s a challenge.

With the advent of AI, the overwhelming growth of spam and all the new challenges and marketing promises being thrown at you every day as an online entrepreneur… keeping your COOL is essential.

Overwhelm creeps up on most of us… and staying focussed on business goals without getting lost in updates, changes and new software is increasingly difficult. One of my priorities is to push back on that stress level meter for you… and to work at keeping things as simple and straight forward as possible.

We’re going to begin with some moves in the next couple of weeks toward a simpler server admin panel in your Client Centre. The cPanel that you currently use is being replaced with a somewhat simpler sPanel.

This will currently only affect the users of Domain Buddy… COOLCOM’s DNS, URL re-direction and Email forwarding service. An initial test attempt to move to this panel revealed a couple of items we need to bring to your attention.

We’ve been emphasizing the importance of getting some essential mail record settings in place to provide you with the best protection, and it is a couple of those settings we need to focus on in this move.

SPF… no, we aren’t talking about sunscreen. It’s one of your DNS mail records that tells a receiving mail server what server your mail should be coming from. After that, it indicates what should happen with mail that does not comply.

The new default setting is going to be to reject unauthorized email… the option being to allow the email, but place it in your spam folder. This is still an option that can be selected by making a small change to the indicator at the end of the SPF record:

The reject setting: -all

The spam folder setting: ~all  

OK, I promised simplicity… so here’s what to do.

If you would rather accept and see that unauthorized mail in your spam folder, let us know in the Help Desk… and we’ll make the change for you. Simple as that…

In my next email, I’ll address DKIM and DMARC records.